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Case Study: Optimizing Delivery Slot Availability Across Instacart & Shipt Using Real-Time Scraping

Actowiz Solutions tracked and optimized delivery slot availability across Instacart and Shipt, improving fulfillment visibility and conversion rates for U.S. grocery brands.

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Introduction

In quick commerce, delivery slot availability is a make-or-break factor for consumer purchase decisions. Platforms like Instacart and Shipt vary widely in slot availability based on time of day, ZIP code, store partner, and stock conditions. For brands and retailers, understanding slot trends is essential for campaign timing and customer experience.

A national grocery brand partnered with Actowiz Solutions to monitor and optimize delivery slot availability across 10 U.S. cities using dynamic scraping and automation.

Objectives

The-Client
  • Track delivery slots offered on Instacart and Shipt in real time.
  • Identify patterns of unavailability or booking delays by ZIP.
  • Improve coordination of promotions with delivery availability.
  • Provide slot trends to operations and e-commerce teams.

Challenges

The-Client
  • Delivery slots vary minute-by-minute and by store partner.
  • Platforms deploy anti-bot systems and user verification layers.
  • Some slots are held for loyalty members (Instacart+ / Shipt Pass).

Actowiz Solutions’ Strategy

1. Slot Availability Monitoring Engine:
  • Reverse-engineered frontend behavior for slot selection modals on Instacart and Shipt apps.
  • Captured date, time, and delivery window offered per session.
2. Geo-Focused Scraping:
  • Tracked 10 ZIP codes per platform in metros like NYC, Chicago, LA, Houston, Miami.
  • Data collected every 30 minutes from 6 AM to 10 PM daily.
3. Slot Classification Logic:
  • Grouped availability into:
    • ✅ Available (w/ fee)
    • 🚫 Unavailable
    • 💳 Members-only (locked)

Sample Output

Platform ZIP Code Store Partner Time Slot Status Captured At
Instacart 10001 Costco 4–6 PM Today ✅ Available 2025-06-04 14:00
Shipt 60601 Target 10–12 AM Today 🚫 Unavailable 2025-06-04 09:00
Instacart 94105 Safeway 6–8 PM Today 💳 Members-only 2025-06-04 15:30

Key Results

🔹 80% Coverage of Available Slots
  • Majority of tracked windows aligned with real-time user experience.
🔹 Identified Peak Slot Gaps
  • 6–9 PM was most overbooked in 7 out of 10 cities.
🔹 Promotion Slot Mismatch Alerts
  • Triggered when discounts were live but delivery was unavailable.
🔹 Geo Slot Visibility Dashboard Enabled
  • Ops teams could plan city-specific slot management.

Dashboard Features Delivered

  • Slot Availability Calendar (ZIP x Time)
  • Platform vs Time-of-Day Slot Trends
  • Member vs Public Slot Ratio Charts
  • Slot Surge Alerts by City

Tech Stack

  • Languages: Python, JavaScript
  • Frameworks: Puppeteer, Selenium, Flask
  • Database: PostgreSQL, MongoDB
  • Hosting: AWS EC2, S3
  • Visualization: Looker Studio, Tableau

Why Actowiz Solutions?

  • 🔄 Real-time delivery slot monitoring automation
  • 🌐 Geo-targeted Q-Commerce intelligence
  • 🚀 Cross-platform scraping mastery
  • ✅ Full transparency across Instacart, Shipt ecosystems

Client Testimonial

"Actowiz helped us align promos with delivery capacity. We now avoid slot-related drop-offs and recover more orders."

— VP of Digital Operations, U.S. Grocery Brand

Next Steps

  • Integrate Blinkit and Zepto slot tracking (for India)
  • Add ETA accuracy benchmarks vs promised slots
  • Create AI-powered slot surge prediction engine

Conclusion

In the fast-paced world of quick commerce, slot availability is retail currency. Actowiz Solutions equipped this U.S. grocery brand with the tools to monitor, predict, and align delivery windows—improving conversion, fulfillment rates, and customer satisfaction.