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  • Case Study: Food Delivery Ratings Comparison UAE KSA

Case Study - Food Delivery Ratings Comparison — Tracking Prices, Ratings & Delivery Times Across UAE & KSA

Discover how Actowiz Solutions used Food Delivery Ratings Comparison to track prices, restaurant ratings, and delivery times across UAE and KSA for sharper market insights.

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Real-Time Regional Insights with Customizable E-commerce Dashboards

Introduction

In today’s hyper-competitive food delivery market, customer trust is shaped by transparent pricing, fast delivery, and reliable restaurant ratings. Actowiz Solutions recently delivered a robust Food delivery ratings comparison solution for a leading MENA food delivery aggregator to help them track, analyze, and benchmark restaurant performance across the UAE and Saudi Arabia. By combining smart scraping technology and clear insights, the client gained a real-time view of what customers think, what they pay, and how fast their food arrives — unlocking data that drives loyalty and growth.

The Client

The-Client

Our client operates a major multi-brand food delivery app covering the UAE and KSA, competing with big players like Talabat, HungerStation, Deliveroo, Jahez, Mrsool and even analyzing global best practices. To outperform rivals in the region, the company needed to deeply understand Restaurant reviews and ratings data, while also tracking delivery speed and price shifts daily. They wanted to compare restaurant ratings on food delivery apps in KSA and keep pace with the evolving food delivery trends in Saudi Arabia. They approached Actowiz Solutions to build a custom framework that could track food delivery prices in UAE and Saudi Arabia, measure real-time delivery performance, and uncover hidden patterns in thousands of customer reviews.

Key Challenges

For a fast-growing food delivery platform in the UAE and KSA, consistency and trust are everything. Yet, the client struggled with scattered, inconsistent ratings data, which made true comparison nearly impossible. They needed to align multiple data points — prices, average delivery times, and star ratings — into a single clear view. Manually gathering and updating these metrics daily was impractical due to the vast number of restaurants and constant updates on each delivery app. Without automated Scraping food delivery ratings in UAE and KSA, the client risked falling behind competitors who were faster to respond to sudden price changes, negative reviews, or delivery issues. They also recognized the Importance of Scraping Customer Reviews Data, as poor ratings could damage brand trust if not acted on immediately. They needed a system that turned fragmented review scores into actionable Customer Ratings & Reviews Analytics, highlighting which restaurants needed support or which regions required faster delivery service improvements.

Key Solutions

Actowiz Solutions built an end-to-end Food delivery ratings comparison solution that gave the client fresh, accurate insights every day. Our team designed a powerful scraper to extract Restaurant reviews and ratings data, delivery times, and dynamic prices from multiple apps simultaneously. This helped the client compare restaurant ratings on food delivery apps in KSA and track regional trends effortlessly. They could instantly see which brands outperformed others and spot sudden dips in ratings before they turned into bigger problems. Alongside this, Actowiz’s tools enabled the client to track food delivery prices in UAE and Saudi Arabia and map out how discounts or fees impacted customer satisfaction. All this was visualized through intuitive dashboards that made interpreting Customer Ratings & Reviews Analytics simple for operations and marketing teams. By connecting this with broader Food delivery trends in Saudi Arabia, the company could launch targeted campaigns, negotiate better partnerships, and refine delivery guarantees in high-demand areas. This custom solution now works alongside competitor benchmarks, even drawing insights from Talabat, HungerStation, Deliveroo, Jahez, and Mrsool to ensure the client’s offerings stay ahead regionally and globally.

Client Testimonial

"Actowiz Solutions has transformed how we view customer sentiment and performance. The Food delivery ratings comparison system shows us exactly where we stand — from real-time restaurant ratings to pricing trends across the UAE and KSA. Now, we act on insights daily, resolve issues faster, and stay a step ahead of customer expectations."

— Head of Customer Experience, Leading UAE/KSA Food Delivery Platform

Conclusion

For any food delivery platform, understanding how prices, reviews, and delivery times intersect is key to winning market share. Actowiz Solutions’ smart Food delivery ratings comparison tools, combined with strong Customer Ratings & Reviews Analytics, give brands the power to react faster, improve service, and build trust. As food delivery continues to grow in the Middle East, there’s no better time to invest in data-driven clarity. Ready to unlock smarter delivery decisions? Let Actowiz show you how!

From Raw Data to Real-Time Decisions

All in One Pipeline

Scrape → Structure → Analyze → Visualize
Explore Solutions Get a Custom Demo

Look Back Analyze historical data to discover patterns, anomalies, and shifts in customer behavior.

Find Insights Use AI to connect data points and uncover market changes. Meanwhile.

Move Forward Predict demand, price shifts, and future opportunities across geographies.

Ecommerce
Q-Commerce
Travel & OTA
Food Delivery
Real Estate
Social Media
Trusted by Global Leaders – Secured by International Standards

Industry:

Coffee / Beverage / D2C

Result

2x Faster

Smarter product targeting

★★★★★

“Actowiz Solutions has been instrumental in optimizing our data scraping processes. Their services have provided us with valuable insights into our customer preferences, helping us stay ahead of the competition.”

Operations Manager, Beanly Coffee

✓ Competitive insights from multiple platforms

Industry:

Real Estate

Result

2x Faster

Real-time RERA insights for 20+ states

★★★★★

“Actowiz Solutions provided exceptional RERA Website Data Scraping Solution Service across PAN India, ensuring we received accurate and up-to-date real estate data for our analysis.”

Data Analyst, Aditya Birla Group

✓ Boosted data acquisition speed by 3×

Industry:

Organic Grocery / FMCG

Result

Improved

competitive benchmarking

★★★★★

“With Actowiz Solutions' data scraping, we’ve gained a clear edge in tracking product availability and pricing across various platforms. Their service has been a key to improving our market intelligence.”

Product Manager, 24Mantra Organic

✓ Real-time SKU-level tracking

Industry:

Quick Commerce

Result

2x Faster

Inventory Decisions

★★★★★

“Actowiz Solutions has greatly helped us monitor product availability from top three Quick Commerce brands. Their real-time data and accurate insights have streamlined our inventory management and decision-making process. Highly recommended!”

Aarav Shah, Senior Data Analyst, Mensa Brands

✓ 28% product availability accuracy

✓ Reduced OOS by 34% in 3 weeks

Industry:

Quick Commerce

Result

3x Faster

improvement in operational efficiency

★★★★★

“Actowiz Solutions' data scraping services have helped streamline our processes and improve our operational efficiency. Their expertise has provided us with actionable data to enhance our market positioning.”

Business Development Lead,Organic Tattva

✓ Weekly competitor pricing feeds

Industry:

Beverage / D2C

Result

Faster

Trend Detection

★★★★★

“The data scraping services offered by Actowiz Solutions have been crucial in refining our strategies. They have significantly improved our ability to analyze and respond to market trends quickly.”

Marketing Director, Sleepyowl Coffee

Boosted marketing responsiveness

Industry:

Quick Commerce

Result

Enhanced

stock tracking across SKUs

★★★★★

“Actowiz Solutions provided accurate Product Availability and Ranking Data Collection from 3 Quick Commerce Applications, improving our product visibility and stock management.”

Growth Analyst, TheBakersDozen.in

✓ Improved rank visibility of top products

Trusted by Industry Leaders Worldwide

Real results from real businesses using Actowiz Solutions

★★★★★
'Great value for the money. The expertise you get vs. what you pay makes this a no brainer"
Thomas Gallao
Thomas Galido
Co-Founder / Head of Product at Upright Data Inc.
Product Image
2 min
★★★★★
“I strongly recommend Actowiz Solutions for their outstanding web scraping services. Their team delivered impeccable results with a nice price, ensuring data on time.”
Thomas Gallao
Iulen Ibanez
CEO / Datacy.es
Product Image
1 min
★★★★★
“Actowiz Solutions offered exceptional support with transparency and guidance throughout. Anna and Saga made the process easy for a non-technical user like me. Great service, fair pricing highly recommended!”
Thomas Gallao
Febbin Chacko
-Fin, Small Business Owner
Product Image
1 min

See Actowiz in Action – Real-Time Scraping Dashboard + Success Insights

Blinkit (Delhi NCR)

In Stock
₹524

Amazon USA

Price Drop + 12 min
in 6 hrs across Lel.6

Appzon AirPdos Pro

Price
Drop −12 thr

Zepto (Mumbai)

Improved inventory
visibility & planning

Monitor Prices, Availability & Trends -Live Across Regions

Actowiz's real-time scraping dashboard helps you monitor stock levels, delivery times, and price drops across Blinkit, Amazon: Zepto & more.

✔ Scraped Data: Price Insights Top-selling SKUs

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Our Data Drives Impact - Real Client Stories

Blinkit | India (Retail Partner)

"Actowiz's helped us reduce out of stock incidents by 23% within 6 weeks"

✔ Scraped Data, SKU availability, delivery time

US Electronics Seller (Amazon - Walmart)

With hourly price monitoring, we aligned promotions with competitors, drove 17%

✔ Scraped Data, SKU availability, delivery time

Zepto Q Commerce Brand

"Actowiz's helped us reduce out of stock incidents by 23% within 6 weeks"

✔ Scraped Data, SKU availability, delivery time

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