In this case study, we explore how an airline major significantly enhanced its service quality by leveraging data mining techniques applied to data obtained from Online Travel Agencies (OTAs).
In this case study, we explore how an airline major significantly enhanced its service quality by leveraging data mining techniques applied to data obtained from Online Travel Agencies (OTAs).
The airline industry is experiencing rapid evolution, driven by technological advancements, centralized planning, and the entry of new industry players. Air travel has become integral to modern life, transforming how people live and conduct business by bridging geographical distances and reducing travel time.
As the industry matures, numerous players have emerged, each striving to attract and retain customers by offering value and innovation. Customer expectations have also risen, with travelers seeking more than just a satisfactory experience from their flights. In response, companies in the airline industry are embracing advanced data mining techniques not only to meet but exceed customer expectations.
Airlines use data mining techniques to understand customer preferences, predict demand, identify cost-saving opportunities, and enhance safety and security measures. By leveraging data mining in the airline industry, airlines can uncover valuable insights and trends hidden within their vast datasets. Extracting insights from airline data enable companies to enhance various operations, from optimizing flight routes and schedules to personalizing customer experiences and improving overall service quality.
In this dynamic and competitive industry, data mining has become an indispensable tool for airlines to gain a competitive edge and deliver exceptional value to their customers. By harnessing the power of data, airlines can continuously innovate and adapt to modern travelers' evolving needs and expectations.
Actowiz Solutions collaborated with a prominent American airline major, successfully enhancing customer satisfaction by 2X and increasing profits by 17%. This achievement was accomplished through the implementation of an optimized pricing strategy. The case study encompasses the client's web scraping objectives and challenges, the strategic execution by Actowiz Solutions, and the remarkable business outcomes delivered.
The client, a prominent player in the Airline Industry, is headquartered in the United States. With a rich history dating back to the early 1930s, the company has established itself as a leader in the industry. Employing over 13,000 individuals, the client continues to make significant contributions to the aviation sector.
Operating in the highly dynamic and data-intensive airline industry, the client faced several challenges that necessitated a data-driven approach to price optimization and margin enhancement. These challenges included:
Risk of Human Error: Due to the extensive accountability associated with pricing, the client sought to minimize human error by implementing a data-based price optimization system. This system would enable optimal pricing of flight tickets while focusing on improving margins.
Market Losses: Our client aimed to prevent the loss of market share to competitors by developing their competitive pricing analysis model. This would help them understand market dynamics and make informed pricing decisions to maintain their competitive edge.
Dynamic Pricing: The client desired to leverage dynamic pricing strategies to improve profitability without compromising their brand image. Access to accurate airline price data would enable them to adapt pricing in real-time as well as capitalize on revenue optimization opportunities.
Inaccurate In-House Tools: The client's existing in-house airline data extraction tools were not providing accurate results, leading to complex and unreliable pricing decisions. They required a more effective solution to drive better margins and insights.
To address these challenges and drive superior outcomes, the client sought the expertise of Actowiz Solutions and their airline data mining solutions.
Actowiz Solutions employed a comprehensive three-pronged approach to effectively address the client's challenges. The process involved:
Firstly, our dedicated team of experts collaborated closely with the client to understand their specific project requirements in detail. This ensured that our solution would align perfectly with their needs and goals.
Next, our team of skilled web scrapers set up a robust infrastructure to collect data from various airline websites, including major carriers such as American Airlines, Air Canada, Aeroflot, Air India, Air France, and many more. The extracted data encompassed essential information factors such as trip IDs/names, trip day, arrival and departure airports, flight prices, stopovers, arrival and departure times, and additional details relevant to flight monitoring.
To ensure the seamless delivery of high-quality data, Actowiz Solutions established a streamlined data pipeline. This automated process ensured the client received the extracted airline data promptly and consistently through our API.
Actowiz Solutions formed a dedicated internal team solely focused on this engagement to guarantee the utmost precision and dedication to the project. This team maintained regular communication with the client to discuss key performance indicators (KPIs), address new projects, and resolve potential roadblocks. This close collaboration guaranteed that the web scraping system aligned perfectly with the client's evolving business objectives.
Through this approach, Actowiz Solutions successfully provided the client with top-notch airline data, empowering them with valuable insights for their pricing strategies and enhancing their overall business performance.
Actowiz Solutions' airline data mining solutions proved invaluable for the client as they successfully extracted pricing information from various airlines through online travel agency platforms. This data enabled the client to conduct a predictive analytics in the airline industry, leading to informed pricing strategies and recommendations.
Additionally, Actowiz Solutions' web scraping capabilities extended beyond pricing data. By scraping multiple customer feedback forums and social media websites, our services provided the client valuable insights into customer sentiment regarding their services and products. This information empowered the client to design effective marketing strategies tailored to customer preferences and enhance their offerings to better meet customer demands.
Actowiz Solutions' airline data mining techniques ensured the prompt and accurate delivery of all necessary travel booking and airline ticket information in the client's preferred format. Leveraging our real-time data scraping expertise, the client could stay updated with the ever-changing prices of airline tickets, influenced by factors such as tourism seasons, weather, destination country situations, holidays, and more.
Through optimizing their pricing strategy facilitated by Actowiz Solutions, the client experienced a remarkable 2X increase in customer satisfaction within a year. This improvement, in turn, translated into a substantial 17% profit growth.
Join the ranks of global eCommerce leaders by harnessing the power of Actowiz Solutions' web data crawling capabilities. Don't miss out—get started today!
Look Back Analyze historical data to discover patterns, anomalies, and shifts in customer behavior.
Find Insights Use AI to connect data points and uncover market changes. Meanwhile.
Move Forward Predict demand, price shifts, and future opportunities across geographies.
Industry:
Coffee / Beverage / D2C
Result
2x Faster
Smarter product targeting
Operations Manager, Beanly Coffee
✓ Competitive insights from multiple platforms
Industry:
Real Estate
Result
2x Faster
Real-time RERA insights for 20+ states
Data Analyst, Aditya Birla Group
✓ Boosted data acquisition speed by 3×
Industry:
Organic Grocery / FMCG
Result
Improved
competitive benchmarking
Product Manager, 24Mantra Organic
✓ Real-time SKU-level tracking
Industry:
Quick Commerce
Result
2x Faster
Inventory Decisions
Aarav Shah, Senior Data Analyst, Mensa Brands
✓ 28% product availability accuracy
✓ Reduced OOS by 34% in 3 weeks
Industry:
Quick Commerce
Result
3x Faster
improvement in operational efficiency
Business Development Lead,Organic Tattva
✓ Weekly competitor pricing feeds
Industry:
Beverage / D2C
Result
Faster
Trend Detection
Marketing Director, Sleepyowl Coffee
Boosted marketing responsiveness
Industry:
Quick Commerce
Result
Enhanced
stock tracking across SKUs
Growth Analyst, TheBakersDozen.in
✓ Improved rank visibility of top products
Real results from real businesses using Actowiz Solutions
In Stock
₹524
Price Drop + 12 min
in 6 hrs across Lel.6
Price
Drop −12 thr
Improved inventory
visibility & planning
Actowiz's real-time scraping dashboard helps you monitor stock levels, delivery times, and price drops across Blinkit, Amazon: Zepto & more.
✔ Scraped Data: Price Insights Top-selling SKUs
"Actowiz's helped us reduce out of stock incidents by 23% within 6 weeks"
✔ Scraped Data, SKU availability, delivery time
With hourly price monitoring, we aligned promotions with competitors, drove 17%
✔ Scraped Data, SKU availability, delivery time
"Actowiz's helped us reduce out of stock incidents by 23% within 6 weeks"
✔ Scraped Data, SKU availability, delivery time
Actionable Blogs, Real Case Studies, and Visual Data Stories -All in One Place
tracked 5M+ SKUs across 50 e-commerce sites for real-time price & stock intelligence to empower global retail strategy.
Actowiz Solutions builds global multi-platform scraping systems for enterprise price intelligence, enabling real-time competitive and market insights.
weekly tracking of job role demand via Indeed & LinkedIn in Chicago, analyzing hiring trends, role popularity, and market demand shifts.
Actowiz Solutions builds global multi-platform scraping systems for enterprise price intelligence, enabling real-time competitive and market insights.
Actowiz Solutions turns patient reviews into actionable healthcare insights using AI-powered review scraping, sentiment analysis, and trend tracking.
Discover how AI-driven job market data scraping is transforming U.S. hiring trends with real-time insights, salary benchmarks, and demand forecasting from Actowiz Solutions.
Discover how weekly price analytics reveal the Amazon vs Walmart e-commerce battle. Actowiz Solutions shares real-time price trends and competitive insights.
tracked 5M+ SKUs across 50 e-commerce sites for real-time price & stock intelligence to empower global retail strategy.
See how Actowiz Solutions used Naver & Coupang data to identify trending K-Beauty SKUs, prices, and stock insights for the Turkish cosmetics market.
Discover how our solution to Compare Product Prices Weekly For Local Retail Stores helped boost sales, enhance customer loyalty, and maintain competitive pricing effectively.
weekly tracking of job role demand via Indeed & LinkedIn in Chicago, analyzing hiring trends, role popularity, and market demand shifts.
monthly tracking of property prices in NYC, using Realtor.com data to analyze market trends, price shifts, and neighborhood-level changes.
Analyze vendor trends with Weekly Uber Eats data in New York, tracking menus, pricing, and activity for strategic food delivery insights.
