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GeoIp2\Model\City Object
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                            [zh-CN] => 哥伦布
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    [representedCountry:protected] => GeoIp2\Record\RepresentedCountry Object
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 country : United States
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)

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Case Study - How Operational Benchmarking in Quick Commerce Improved Delivery Efficiency by 42%

See how a Q-Commerce brand used Operational Benchmarking in Quick Commerce to streamline logistics and improve delivery efficiency by an impressive 42%.

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Introduction

In the fast-paced world of quick commerce, speed and consistency are critical to staying competitive. With customer expectations rising and delivery windows shrinking, businesses must optimize every aspect of their operations. Actowiz Solutions partnered with a leading Q-Commerce brand to implement Operational Benchmarking in Quick Commerce, helping them track key metrics and compare performance against competitors. This case study explores how our data-driven approach led to a remarkable 42% improvement in delivery efficiency by identifying bottlenecks, streamlining workflows, and delivering actionable insights from real-time operations data.

The Client

Our client is a popular Q-Commerce platform offering under-15-minute deliveries of groceries, meals, and essentials across major metro cities. With increasing competition and customer expectations for speed, they needed to stand out by offering consistently fast and reliable service. The company was looking for advanced analytics and benchmarking solutions that could give them insights into Grocery Delivery Time Comparison, optimize their delivery routes, and benchmark their performance against other players in the food and grocery delivery industry.

Key Challenges

Key-Challenges

The client faced several operational hurdles. First, there was a lack of structured visibility into delivery workflows—issues with last-mile fulfillment were identified too late. Without Real-Time Operational Metrics Tracking, delays often went unaddressed, impacting customer satisfaction. Moreover, understanding preparation time at partner kitchens was difficult, as they had no reliable Food Prep Time Analytics in place. To make things more complex, their operations team had no method for Delivery App Performance Benchmarking to measure how they performed compared to leading platforms. Competitor intelligence was also a blind spot—there was no access to Competitor Delivery Speed Insights or a way to study Restaurant Operation Hours Monitoring across similar platforms. Another challenge was inconsistent data refresh cycles, which made it hard to measure improvements or track changes. They needed a structured Update Frequency Tracking Case Study to analyze how often operational data was refreshed and how that affected decision-making. Overall, they lacked a unified platform to enable Quick Commerce Efficiency Benchmarking that could align their internal KPIs with market standards.

Key Solutions

Key-Solutions

Actowiz Solutions implemented a custom-built platform focused on Operational Benchmarking in Quick Commerce. The system tracked metrics like order placement to dispatch time, partner preparation delays, rider allocation lags, and real-time delivery tracking. Our solution integrated live feeds from multiple delivery apps, enabling accurate Grocery Delivery Time Comparison and automated alerts for process inefficiencies. By deploying Food App Operational Data Analysis, we helped the client drill into peak hour trends and measure partner kitchen performance through actionable Food Prep Time Analytics. The benchmarking suite also included modules for Delivery App Performance Benchmarking, enabling a holistic view of industry standards and real-time comparisons. We monitored Restaurant Operation Hours Monitoring to align availability and reduce failed order attempts. Additionally, our system incorporated Competitor Delivery Speed Insights and set up a cadence for Update Frequency Tracking Case Study to maintain operational freshness. With continuous monitoring and weekly benchmarking reports, the client could finally align its internal metrics with best-in-class competitors.

Client Testimonial

“Actowiz Solutions gave us complete clarity into how we operate and where we lag. Their Operational Benchmarking in Quick Commerce platform allowed us to fix inefficiencies, track performance in real-time, and outperform competitors. In just a few months, we saw a 42% improvement in delivery efficiency and a noticeable boost in customer satisfaction. Their data-driven approach has completely transformed how we run our operations.”

-VP of Operations, Leading Q-Commerce Brand

Conclusion

This case study proves that Operational Benchmarking in Quick Commerce is no longer a luxury but a necessity for growth-focused brands. With Actowiz Solutions' tailored analytics platform, the client achieved significant gains in delivery speed, customer experience, and operational agility. From identifying inefficiencies to optimizing kitchen prep time and benchmarking against competitors, every aspect of the delivery chain was fine-tuned. In an industry where seconds matter, having access to real-time insights and competitive benchmarks can be the key differentiator. Actowiz continues to empower Q-Commerce brands with advanced data tools that drive measurable performance improvements.

From Raw Data to Real-Time Decisions

All in One Pipeline

Scrape → Structure → Analyze → Visualize
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Look Back Analyze historical data to discover patterns, anomalies, and shifts in customer behavior.

Find Insights Use AI to connect data points and uncover market changes. Meanwhile.

Move Forward Predict demand, price shifts, and future opportunities across geographies.

Ecommerce
Q-Commerce
Travel & OTA
Food Delivery
Real Estate
Social Media
Trusted by Global Leaders – Secured by International Standards

Industry:

Coffee / Beverage / D2C

Result

2x Faster

Smarter product targeting

★★★★★

“Actowiz Solutions has been instrumental in optimizing our data scraping processes. Their services have provided us with valuable insights into our customer preferences, helping us stay ahead of the competition.”

Operations Manager, Beanly Coffee

✓ Competitive insights from multiple platforms

Industry:

Real Estate

Result

2x Faster

Real-time RERA insights for 20+ states

★★★★★

“Actowiz Solutions provided exceptional RERA Website Data Scraping Solution Service across PAN India, ensuring we received accurate and up-to-date real estate data for our analysis.”

Data Analyst, Aditya Birla Group

✓ Boosted data acquisition speed by 3×

Industry:

Organic Grocery / FMCG

Result

Improved

competitive benchmarking

★★★★★

“With Actowiz Solutions' data scraping, we’ve gained a clear edge in tracking product availability and pricing across various platforms. Their service has been a key to improving our market intelligence.”

Product Manager, 24Mantra Organic

✓ Real-time SKU-level tracking

Industry:

Quick Commerce

Result

2x Faster

Inventory Decisions

★★★★★

“Actowiz Solutions has greatly helped us monitor product availability from top three Quick Commerce brands. Their real-time data and accurate insights have streamlined our inventory management and decision-making process. Highly recommended!”

Aarav Shah, Senior Data Analyst, Mensa Brands

✓ 28% product availability accuracy

✓ Reduced OOS by 34% in 3 weeks

Industry:

Quick Commerce

Result

3x Faster

improvement in operational efficiency

★★★★★

“Actowiz Solutions' data scraping services have helped streamline our processes and improve our operational efficiency. Their expertise has provided us with actionable data to enhance our market positioning.”

Business Development Lead,Organic Tattva

✓ Weekly competitor pricing feeds

Industry:

Beverage / D2C

Result

Faster

Trend Detection

★★★★★

“The data scraping services offered by Actowiz Solutions have been crucial in refining our strategies. They have significantly improved our ability to analyze and respond to market trends quickly.”

Marketing Director, Sleepyowl Coffee

Boosted marketing responsiveness

Industry:

Quick Commerce

Result

Enhanced

stock tracking across SKUs

★★★★★

“Actowiz Solutions provided accurate Product Availability and Ranking Data Collection from 3 Quick Commerce Applications, improving our product visibility and stock management.”

Growth Analyst, TheBakersDozen.in

✓ Improved rank visibility of top products

Trusted by Industry Leaders Worldwide

Real results from real businesses using Actowiz Solutions

★★★★★
'Great value for the money. The expertise you get vs. what you pay makes this a no brainer"
Thomas Gallao
Thomas Galido
Co-Founder / Head of Product at Upright Data Inc.
Product Image
2 min
★★★★★
“I strongly recommend Actowiz Solutions for their outstanding web scraping services. Their team delivered impeccable results with a nice price, ensuring data on time.”
Thomas Gallao
Iulen Ibanez
CEO / Datacy.es
Product Image
1 min
★★★★★
“Actowiz Solutions offered exceptional support with transparency and guidance throughout. Anna and Saga made the process easy for a non-technical user like me. Great service, fair pricing highly recommended!”
Thomas Gallao
Febbin Chacko
-Fin, Small Business Owner
Product Image
1 min

See Actowiz in Action – Real-Time Scraping Dashboard + Success Insights

Blinkit (Delhi NCR)

In Stock
₹524

Amazon USA

Price Drop + 12 min
in 6 hrs across Lel.6

Appzon AirPdos Pro

Price
Drop −12 thr

Zepto (Mumbai)

Improved inventory
visibility & palniring

Monitor Prices, Availability & Trends -Live Across Regions

Actowiz's real-time scraping dashboard helps you monitor stock levels, delivery times, and price drops across Blinkit, Amazon: Zepto & more.

✔ Scraped Data: Price inights Top-slling SKUs

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Our Data Drives Impact - Real Client Stories

Blinkit | India (Relail Partner)

"Actow's helped us reduce out of ststack incidents by 23% within 6 weeks"

✔ Scraped Data, SKU availability, delivery time

US Electronics Seller (Amazon - Walmart)

With hourly price monitoring, we aligned promotions with competitors, drove 17%

✔ Scraped Data, SKU availability, delivery time

Zepto Q Commerce Brand

"Actow's helped us reduce out of ststack incidents by 23% within 6 weeks"

✔ Scraped Data, SKU availability, delivery time

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