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Actowiz Metrics Now Live!
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Actowiz Metrics Now Live!
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Actowiz Metrics Now Live!
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GeoIp2\Model\City Object
(
    [raw:protected] => Array
        (
            [city] => Array
                (
                    [geoname_id] => 4509177
                    [names] => Array
                        (
                            [de] => Columbus
                            [en] => Columbus
                            [es] => Columbus
                            [fr] => Columbus
                            [ja] => コロンバス
                            [pt-BR] => Columbus
                            [ru] => Колумбус
                            [zh-CN] => 哥伦布
                        )

                )

            [continent] => Array
                (
                    [code] => NA
                    [geoname_id] => 6255149
                    [names] => Array
                        (
                            [de] => Nordamerika
                            [en] => North America
                            [es] => Norteamérica
                            [fr] => Amérique du Nord
                            [ja] => 北アメリカ
                            [pt-BR] => América do Norte
                            [ru] => Северная Америка
                            [zh-CN] => 北美洲
                        )

                )

            [country] => Array
                (
                    [geoname_id] => 6252001
                    [iso_code] => US
                    [names] => Array
                        (
                            [de] => USA
                            [en] => United States
                            [es] => Estados Unidos
                            [fr] => États Unis
                            [ja] => アメリカ
                            [pt-BR] => EUA
                            [ru] => США
                            [zh-CN] => 美国
                        )

                )

            [location] => Array
                (
                    [accuracy_radius] => 20
                    [latitude] => 39.9625
                    [longitude] => -83.0061
                    [metro_code] => 535
                    [time_zone] => America/New_York
                )

            [postal] => Array
                (
                    [code] => 43215
                )

            [registered_country] => Array
                (
                    [geoname_id] => 6252001
                    [iso_code] => US
                    [names] => Array
                        (
                            [de] => USA
                            [en] => United States
                            [es] => Estados Unidos
                            [fr] => États Unis
                            [ja] => アメリカ
                            [pt-BR] => EUA
                            [ru] => США
                            [zh-CN] => 美国
                        )

                )

            [subdivisions] => Array
                (
                    [0] => Array
                        (
                            [geoname_id] => 5165418
                            [iso_code] => OH
                            [names] => Array
                                (
                                    [de] => Ohio
                                    [en] => Ohio
                                    [es] => Ohio
                                    [fr] => Ohio
                                    [ja] => オハイオ州
                                    [pt-BR] => Ohio
                                    [ru] => Огайо
                                    [zh-CN] => 俄亥俄州
                                )

                        )

                )

            [traits] => Array
                (
                    [ip_address] => 216.73.216.213
                    [prefix_len] => 22
                )

        )

    [continent:protected] => GeoIp2\Record\Continent Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [code] => NA
                    [geoname_id] => 6255149
                    [names] => Array
                        (
                            [de] => Nordamerika
                            [en] => North America
                            [es] => Norteamérica
                            [fr] => Amérique du Nord
                            [ja] => 北アメリカ
                            [pt-BR] => América do Norte
                            [ru] => Северная Америка
                            [zh-CN] => 北美洲
                        )

                )

            [locales:GeoIp2\Record\AbstractPlaceRecord:private] => Array
                (
                    [0] => en
                )

            [validAttributes:protected] => Array
                (
                    [0] => code
                    [1] => geonameId
                    [2] => names
                )

        )

    [country:protected] => GeoIp2\Record\Country Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [geoname_id] => 6252001
                    [iso_code] => US
                    [names] => Array
                        (
                            [de] => USA
                            [en] => United States
                            [es] => Estados Unidos
                            [fr] => États Unis
                            [ja] => アメリカ
                            [pt-BR] => EUA
                            [ru] => США
                            [zh-CN] => 美国
                        )

                )

            [locales:GeoIp2\Record\AbstractPlaceRecord:private] => Array
                (
                    [0] => en
                )

            [validAttributes:protected] => Array
                (
                    [0] => confidence
                    [1] => geonameId
                    [2] => isInEuropeanUnion
                    [3] => isoCode
                    [4] => names
                )

        )

    [locales:protected] => Array
        (
            [0] => en
        )

    [maxmind:protected] => GeoIp2\Record\MaxMind Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                )

            [validAttributes:protected] => Array
                (
                    [0] => queriesRemaining
                )

        )

    [registeredCountry:protected] => GeoIp2\Record\Country Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [geoname_id] => 6252001
                    [iso_code] => US
                    [names] => Array
                        (
                            [de] => USA
                            [en] => United States
                            [es] => Estados Unidos
                            [fr] => États Unis
                            [ja] => アメリカ
                            [pt-BR] => EUA
                            [ru] => США
                            [zh-CN] => 美国
                        )

                )

            [locales:GeoIp2\Record\AbstractPlaceRecord:private] => Array
                (
                    [0] => en
                )

            [validAttributes:protected] => Array
                (
                    [0] => confidence
                    [1] => geonameId
                    [2] => isInEuropeanUnion
                    [3] => isoCode
                    [4] => names
                )

        )

    [representedCountry:protected] => GeoIp2\Record\RepresentedCountry Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                )

            [locales:GeoIp2\Record\AbstractPlaceRecord:private] => Array
                (
                    [0] => en
                )

            [validAttributes:protected] => Array
                (
                    [0] => confidence
                    [1] => geonameId
                    [2] => isInEuropeanUnion
                    [3] => isoCode
                    [4] => names
                    [5] => type
                )

        )

    [traits:protected] => GeoIp2\Record\Traits Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [ip_address] => 216.73.216.213
                    [prefix_len] => 22
                    [network] => 216.73.216.0/22
                )

            [validAttributes:protected] => Array
                (
                    [0] => autonomousSystemNumber
                    [1] => autonomousSystemOrganization
                    [2] => connectionType
                    [3] => domain
                    [4] => ipAddress
                    [5] => isAnonymous
                    [6] => isAnonymousProxy
                    [7] => isAnonymousVpn
                    [8] => isHostingProvider
                    [9] => isLegitimateProxy
                    [10] => isp
                    [11] => isPublicProxy
                    [12] => isResidentialProxy
                    [13] => isSatelliteProvider
                    [14] => isTorExitNode
                    [15] => mobileCountryCode
                    [16] => mobileNetworkCode
                    [17] => network
                    [18] => organization
                    [19] => staticIpScore
                    [20] => userCount
                    [21] => userType
                )

        )

    [city:protected] => GeoIp2\Record\City Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [geoname_id] => 4509177
                    [names] => Array
                        (
                            [de] => Columbus
                            [en] => Columbus
                            [es] => Columbus
                            [fr] => Columbus
                            [ja] => コロンバス
                            [pt-BR] => Columbus
                            [ru] => Колумбус
                            [zh-CN] => 哥伦布
                        )

                )

            [locales:GeoIp2\Record\AbstractPlaceRecord:private] => Array
                (
                    [0] => en
                )

            [validAttributes:protected] => Array
                (
                    [0] => confidence
                    [1] => geonameId
                    [2] => names
                )

        )

    [location:protected] => GeoIp2\Record\Location Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [accuracy_radius] => 20
                    [latitude] => 39.9625
                    [longitude] => -83.0061
                    [metro_code] => 535
                    [time_zone] => America/New_York
                )

            [validAttributes:protected] => Array
                (
                    [0] => averageIncome
                    [1] => accuracyRadius
                    [2] => latitude
                    [3] => longitude
                    [4] => metroCode
                    [5] => populationDensity
                    [6] => postalCode
                    [7] => postalConfidence
                    [8] => timeZone
                )

        )

    [postal:protected] => GeoIp2\Record\Postal Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [code] => 43215
                )

            [validAttributes:protected] => Array
                (
                    [0] => code
                    [1] => confidence
                )

        )

    [subdivisions:protected] => Array
        (
            [0] => GeoIp2\Record\Subdivision Object
                (
                    [record:GeoIp2\Record\AbstractRecord:private] => Array
                        (
                            [geoname_id] => 5165418
                            [iso_code] => OH
                            [names] => Array
                                (
                                    [de] => Ohio
                                    [en] => Ohio
                                    [es] => Ohio
                                    [fr] => Ohio
                                    [ja] => オハイオ州
                                    [pt-BR] => Ohio
                                    [ru] => Огайо
                                    [zh-CN] => 俄亥俄州
                                )

                        )

                    [locales:GeoIp2\Record\AbstractPlaceRecord:private] => Array
                        (
                            [0] => en
                        )

                    [validAttributes:protected] => Array
                        (
                            [0] => confidence
                            [1] => geonameId
                            [2] => isoCode
                            [3] => names
                        )

                )

        )

)

 country : United States
 city : Columbus
US
Array
(
    [as_domain] => amazon.com
    [as_name] => Amazon.com, Inc.
    [asn] => AS16509
    [continent] => North America
    [continent_code] => NA
    [country] => United States
    [country_code] => US
)

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  • MakeMyTrip Reviews & Ratings Scraping Case Study

MakeMyTrip Property Reviews & Ratings API A Case Study by Actowiz Solutions

How Actowiz Solutions built a MakeMyTrip reviews and ratings API to power hotel insights, sentiment analysis, and CX improvement across Indian properties.

Download Case Studies

GeoIp2\Model\City Object
(
    [raw:protected] => Array
        (
            [city] => Array
                (
                    [geoname_id] => 4509177
                    [names] => Array
                        (
                            [de] => Columbus
                            [en] => Columbus
                            [es] => Columbus
                            [fr] => Columbus
                            [ja] => コロンバス
                            [pt-BR] => Columbus
                            [ru] => Колумбус
                            [zh-CN] => 哥伦布
                        )

                )

            [continent] => Array
                (
                    [code] => NA
                    [geoname_id] => 6255149
                    [names] => Array
                        (
                            [de] => Nordamerika
                            [en] => North America
                            [es] => Norteamérica
                            [fr] => Amérique du Nord
                            [ja] => 北アメリカ
                            [pt-BR] => América do Norte
                            [ru] => Северная Америка
                            [zh-CN] => 北美洲
                        )

                )

            [country] => Array
                (
                    [geoname_id] => 6252001
                    [iso_code] => US
                    [names] => Array
                        (
                            [de] => USA
                            [en] => United States
                            [es] => Estados Unidos
                            [fr] => États Unis
                            [ja] => アメリカ
                            [pt-BR] => EUA
                            [ru] => США
                            [zh-CN] => 美国
                        )

                )

            [location] => Array
                (
                    [accuracy_radius] => 20
                    [latitude] => 39.9625
                    [longitude] => -83.0061
                    [metro_code] => 535
                    [time_zone] => America/New_York
                )

            [postal] => Array
                (
                    [code] => 43215
                )

            [registered_country] => Array
                (
                    [geoname_id] => 6252001
                    [iso_code] => US
                    [names] => Array
                        (
                            [de] => USA
                            [en] => United States
                            [es] => Estados Unidos
                            [fr] => États Unis
                            [ja] => アメリカ
                            [pt-BR] => EUA
                            [ru] => США
                            [zh-CN] => 美国
                        )

                )

            [subdivisions] => Array
                (
                    [0] => Array
                        (
                            [geoname_id] => 5165418
                            [iso_code] => OH
                            [names] => Array
                                (
                                    [de] => Ohio
                                    [en] => Ohio
                                    [es] => Ohio
                                    [fr] => Ohio
                                    [ja] => オハイオ州
                                    [pt-BR] => Ohio
                                    [ru] => Огайо
                                    [zh-CN] => 俄亥俄州
                                )

                        )

                )

            [traits] => Array
                (
                    [ip_address] => 216.73.216.213
                    [prefix_len] => 22
                )

        )

    [continent:protected] => GeoIp2\Record\Continent Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [code] => NA
                    [geoname_id] => 6255149
                    [names] => Array
                        (
                            [de] => Nordamerika
                            [en] => North America
                            [es] => Norteamérica
                            [fr] => Amérique du Nord
                            [ja] => 北アメリカ
                            [pt-BR] => América do Norte
                            [ru] => Северная Америка
                            [zh-CN] => 北美洲
                        )

                )

            [locales:GeoIp2\Record\AbstractPlaceRecord:private] => Array
                (
                    [0] => en
                )

            [validAttributes:protected] => Array
                (
                    [0] => code
                    [1] => geonameId
                    [2] => names
                )

        )

    [country:protected] => GeoIp2\Record\Country Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [geoname_id] => 6252001
                    [iso_code] => US
                    [names] => Array
                        (
                            [de] => USA
                            [en] => United States
                            [es] => Estados Unidos
                            [fr] => États Unis
                            [ja] => アメリカ
                            [pt-BR] => EUA
                            [ru] => США
                            [zh-CN] => 美国
                        )

                )

            [locales:GeoIp2\Record\AbstractPlaceRecord:private] => Array
                (
                    [0] => en
                )

            [validAttributes:protected] => Array
                (
                    [0] => confidence
                    [1] => geonameId
                    [2] => isInEuropeanUnion
                    [3] => isoCode
                    [4] => names
                )

        )

    [locales:protected] => Array
        (
            [0] => en
        )

    [maxmind:protected] => GeoIp2\Record\MaxMind Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                )

            [validAttributes:protected] => Array
                (
                    [0] => queriesRemaining
                )

        )

    [registeredCountry:protected] => GeoIp2\Record\Country Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [geoname_id] => 6252001
                    [iso_code] => US
                    [names] => Array
                        (
                            [de] => USA
                            [en] => United States
                            [es] => Estados Unidos
                            [fr] => États Unis
                            [ja] => アメリカ
                            [pt-BR] => EUA
                            [ru] => США
                            [zh-CN] => 美国
                        )

                )

            [locales:GeoIp2\Record\AbstractPlaceRecord:private] => Array
                (
                    [0] => en
                )

            [validAttributes:protected] => Array
                (
                    [0] => confidence
                    [1] => geonameId
                    [2] => isInEuropeanUnion
                    [3] => isoCode
                    [4] => names
                )

        )

    [representedCountry:protected] => GeoIp2\Record\RepresentedCountry Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                )

            [locales:GeoIp2\Record\AbstractPlaceRecord:private] => Array
                (
                    [0] => en
                )

            [validAttributes:protected] => Array
                (
                    [0] => confidence
                    [1] => geonameId
                    [2] => isInEuropeanUnion
                    [3] => isoCode
                    [4] => names
                    [5] => type
                )

        )

    [traits:protected] => GeoIp2\Record\Traits Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [ip_address] => 216.73.216.213
                    [prefix_len] => 22
                    [network] => 216.73.216.0/22
                )

            [validAttributes:protected] => Array
                (
                    [0] => autonomousSystemNumber
                    [1] => autonomousSystemOrganization
                    [2] => connectionType
                    [3] => domain
                    [4] => ipAddress
                    [5] => isAnonymous
                    [6] => isAnonymousProxy
                    [7] => isAnonymousVpn
                    [8] => isHostingProvider
                    [9] => isLegitimateProxy
                    [10] => isp
                    [11] => isPublicProxy
                    [12] => isResidentialProxy
                    [13] => isSatelliteProvider
                    [14] => isTorExitNode
                    [15] => mobileCountryCode
                    [16] => mobileNetworkCode
                    [17] => network
                    [18] => organization
                    [19] => staticIpScore
                    [20] => userCount
                    [21] => userType
                )

        )

    [city:protected] => GeoIp2\Record\City Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [geoname_id] => 4509177
                    [names] => Array
                        (
                            [de] => Columbus
                            [en] => Columbus
                            [es] => Columbus
                            [fr] => Columbus
                            [ja] => コロンバス
                            [pt-BR] => Columbus
                            [ru] => Колумбус
                            [zh-CN] => 哥伦布
                        )

                )

            [locales:GeoIp2\Record\AbstractPlaceRecord:private] => Array
                (
                    [0] => en
                )

            [validAttributes:protected] => Array
                (
                    [0] => confidence
                    [1] => geonameId
                    [2] => names
                )

        )

    [location:protected] => GeoIp2\Record\Location Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [accuracy_radius] => 20
                    [latitude] => 39.9625
                    [longitude] => -83.0061
                    [metro_code] => 535
                    [time_zone] => America/New_York
                )

            [validAttributes:protected] => Array
                (
                    [0] => averageIncome
                    [1] => accuracyRadius
                    [2] => latitude
                    [3] => longitude
                    [4] => metroCode
                    [5] => populationDensity
                    [6] => postalCode
                    [7] => postalConfidence
                    [8] => timeZone
                )

        )

    [postal:protected] => GeoIp2\Record\Postal Object
        (
            [record:GeoIp2\Record\AbstractRecord:private] => Array
                (
                    [code] => 43215
                )

            [validAttributes:protected] => Array
                (
                    [0] => code
                    [1] => confidence
                )

        )

    [subdivisions:protected] => Array
        (
            [0] => GeoIp2\Record\Subdivision Object
                (
                    [record:GeoIp2\Record\AbstractRecord:private] => Array
                        (
                            [geoname_id] => 5165418
                            [iso_code] => OH
                            [names] => Array
                                (
                                    [de] => Ohio
                                    [en] => Ohio
                                    [es] => Ohio
                                    [fr] => Ohio
                                    [ja] => オハイオ州
                                    [pt-BR] => Ohio
                                    [ru] => Огайо
                                    [zh-CN] => 俄亥俄州
                                )

                        )

                    [locales:GeoIp2\Record\AbstractPlaceRecord:private] => Array
                        (
                            [0] => en
                        )

                    [validAttributes:protected] => Array
                        (
                            [0] => confidence
                            [1] => geonameId
                            [2] => isoCode
                            [3] => names
                        )

                )

        )

)

 country : United States
 city : Columbus
US
Array
(
    [as_domain] => amazon.com
    [as_name] => Amazon.com, Inc.
    [asn] => AS16509
    [continent] => North America
    [continent_code] => NA
    [country] => United States
    [country_code] => US
)
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Navratri Mega Sale Price Tracking

Introduction

Navratri Mega Sale Price Tracking

In online travel, reviews and ratings decide bookings.

For hotel chains, property managers, and travel-tech companies, platforms like MakeMyTrip (MMT) are critical. Guests often check MMT reviews before confirming a stay, which means:

  • A few negative reviews can impact conversion
  • Ratings trends can signal service issues
  • Recent reviews reflect real-time guest experiences

One of Actowiz Solutions’ clients wanted a web scraping API service focused only on MakeMyTrip property reviews and ratings.

Important scope clarification from day one:

“We don’t need flight-related data. Just hotels / properties – their reviews and ratings.”

This case study explains how Actowiz Solutions designed a MakeMyTrip Reviews & Ratings API that delivers clean, structured, and ready-to-analyze data for thousands of properties across India.

Client Background

Navratri Mega Sale Price Tracking

The client is an Indian travel / hospitality analytics and operations team that:

  • Tracks customer experience (CX) across multiple OTAs
  • Benchmarks their partner hotels against competitors
  • Wants to feed reviews into internal dashboards & BI tools

They were heavily dependent on:

  • Manual checks of MakeMyTrip reviews
  • Inconsistent, limited exports
  • Third-party tools that did not support property-level, India-focused customization

So they approached Actowiz Solutions for a web scraping API that can:

  • Focus specifically on MMT hotel/property pages
  • Fetch reviews + ratings only
  • Work at scale across multiple cities and states

Challenges

3.1 No Direct, Flexible API for Reviews

They needed raw review data with:

  • Full review text
  • Overall rating
  • Sub-ratings (if available)
  • Date of review
  • Reviewer details (where public)

Most third-party APIs didn’t give them:

  • Full control on which properties to track
  • The flexibility to add/remove property URLs
  • Custom field-level mapping
3.2 High Volume & Pagination

Each property page on MakeMyTrip can have:

  • Hundreds or thousands of reviews
  • Multiple pages of review content
  • Filters (recent / older / rating filter etc.)

Manually handling pagination and collecting all reviews was time-consuming and error-prone.

3.3 Data Consistency Across Many Hotels

The client wanted to scale from:

  • A few dozen to
  • Hundreds or thousands of hotels / properties

That meant the solution had to:

  • Maintain consistent structure
  • Handle different layouts / templates
  • Support continuous additions of new property URLs
3.4 Need for Continuous Refresh

Reviews are dynamic:

  • New reviews added every day
  • Ratings change over time
  • Recent reviews matter more than old ones

They wanted regular updates (daily / weekly) depending on property importance.

3.5 Clean, Analysis-Ready Outputs

The client didn’t just want raw HTML dumps. They needed:

  • Structured JSON / CSV
  • Clean fields for direct dashboard use
  • Easy exports into Excel / Google Sheets / BI tools

Actowiz Solutions – Approach

Actowiz Solutions proposed a dedicated MakeMyTrip Reviews & Ratings Scraping API that:

  • Focuses ONLY on properties (hotels, stays, resorts, etc.)
  • Allows client to input property URLs
  • Returns clean, structured review and rating data

Solution Design

5.1 URL-Based Property Input

The system lets the client:

  • Paste one or more MakeMyTrip property URLs
  • Upload bulk lists (CSV/Excel)
  • Add/remove properties over time

For each URL, Actowiz:

  • Detects property ID / slug
  • Identifies the reviews section
  • Handles all pagination automatically
5.2 Data Points Collected per Review

For each property, the scraper captures:

  • Property ID / Name
  • Location (city, state, area if available)
  • Overall Rating (average rating on MMT)
  • Total Number of Reviews

For each individual review:

  • Review ID (if available)
  • Reviewer Name (or masked identifier, as shown)
  • Stay Type (e.g., Family, Couple, Solo, Business – when available)
  • Rating (out of 5)
  • Review Title (if present)
  • Detailed Review Text
  • Check-in / Stay Date (if visible)
  • Review Posted Date
  • Room Type (if indicated)
  • Sub-ratings (e.g., Cleanliness, Location, Service, Value – where visible)
  • Helpful / likes count (if MMT shows it)
5.3 Reviews & Ratings Summary per Property

For each property, Actowiz also generates a summary block, including:

  • Average rating
  • Total reviews count
  • Distribution of ratings (5-star / 4-star / 3-star / etc.)
  • Latest review date
  • Earliest review date captured

This gives the client an instant view of:

  • How a property is performing overall
  • How fresh the feedback is
  • Whether rating trends are improving or declining
5.4 Output Format & Delivery

The MakeMyTrip reviews and ratings data is provided in multiple formats:

  • JSON (for API integrations)
  • CSV / Excel (for manual analysis and sharing)
  • Direct integration into dashboards such as Power BI, Tableau, Looker, etc.

Delivery options:

  • REST API
  • Secure cloud folder / S3 bucket drops
  • Email / SFTP-based periodic data dumps
5.5 Update Frequency

Actowiz configured flexible refresh options:

  • Daily fetch for priority hotels
  • Weekly fetch for broader coverage
  • On-demand refresh option for specific audits or campaigns

The client can choose frequency property-wise or segment-wise.

Sample Data Output (Illustration)

6.1 Property Summary Sample
Property Name City Avg Rating Total Reviews Last Review Date URL
Grand Hills Hotel & Resort New Delhi 4.3 512 2025-11-28 makemytrip.com/hotels/grand-hills...
Sea Breeze Beach Retreat Goa 4.6 298 2025-11-27 makemytrip.com/hotels/sea-breeze...
Mountain View Escape Manali 4.1 184 2025-11-26 makemytrip.com/hotels/mountain-view…
6.2 Review-Level Sample
Property Name Reviewer Name Rating Stay Type Review Date Review Title Review Text (short)
Grand Hills Hotel & Resort R***v 5.0 Family 2025-11-20 Excellent Stay Rooms were clean and staff was very helpful...
Grand Hills Hotel & Resort P***a 3.0 Couple 2025-11-15 Average Experience Location is good but service was slow at check-in...
Sea Breeze Beach Retreat N***h 4.0 Friends 2025-11-16 Great for groups Beach is nearby, food was decent, rooms spacious...

(Note: This is illustrative sample data, not live MakeMyTrip output.)

Use Cases Enabled for the Client

With this MakeMyTrip reviews and ratings API, the client could:

7.1 CX & Reputation Monitoring
  • Track hotel performance over time
  • Identify hotels with sudden drops in ratings
  • Monitor impact of operational changes on reviews
7.2 Hotel Partner Benchmarks

For a chain or aggregator:

  • Compare multiple properties within the same city
  • Benchmark own properties vs competing hotels nearby
  • Use review data in quarterly business reviews (QBRs)
7.3 Insights for Operations & Training

By mining review text, they could identify:

  • Common complaints: cleanliness, check-in delays, food quality
  • Frequently praised aspects: staff friendliness, location, views
  • Property-specific issues that need escalation
7.4 Marketing & Campaign Impact Measurement

Before and after a:

  • Renovation
  • New manager joining
  • Special package launch

…review trends could be compared to measure impact.

Technical Highlights

8.1 Robust Scraper Architecture
  • Handles pagination for all review pages
  • Automatically skips duplicates on re-runs
  • Detects layout changes and flags anomalies for quick fixes
8.2 Scalability
  • Supports few properties → thousands of properties
  • Can be extended to other OTAs (Booking.com, Goibibo, etc.) when needed
8.3 Error Handling & Monitoring
  • Retry logic for failed requests
  • Health checks and alerts
  • Logging for debugging and SLA tracking

Business Impact

After integrating Actowiz’s MakeMyTrip reviews & ratings API, the client achieved:

9.1 Centralized Visibility

All property reviews across multiple cities were visible in:

  • One internal dashboard
  • With filters for city, property, rating band, date range
9.2 Faster Decision-Making
  • Issues are spotted early
  • Negative trends trigger quick interventions
  • Good reviews are used in marketing & branding
9.3 Productivity Gains

Manual review copying / tracking time dropped drastically:

  • From many hours per week
  • To a fully automated feed that just needs monitoring
9.4 Stronger Hotel Partnerships

The client could share data-backed insights with hotels:

  • “Guests are consistently complaining about breakfast variety.”
  • “Your location rating is strong, but cleanliness is pulling the total rating down.”

This improved discussions and helped hotels act on concrete feedback.

Why Actowiz Solutions for MakeMyTrip Scraping?

  • Deep experience with OTA, travel, and hotel data scraping
  • Ability to customize per platform & per client use case
  • Flexible data delivery: APIs, files, dashboards
  • Support for only property reviews/ratings as requested (no flights, no irrelevant noise)
  • Scalable, monitored, and SLA-backed systems

Conclusion

For any company that needs MakeMyTrip property reviews and ratings at scale, manual tracking is not sustainable.

Actowiz Solutions built a focused, API-driven web scraping solution that:

  • Tracks only hotel/property pages
  • Extracts detailed reviews & ratings
  • Delivers clean, structured, analysis-ready data
  • Updates daily or weekly as required

Whether you are:

  • A hotel chain
  • A travel-tech startup
  • A CX analytics company
  • A consulting or insights agency

…Actowiz can power your review intelligence across MakeMyTrip and other major travel platforms.

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