How Actowiz enabled MakeMyTrip with comprehensive competitive intelligence across flights, hotels, buses, and holiday packages in India's fast-growing ₹6 Lakh Crore travel market.

Industry
Travel & Hospitality — Multi-Vertical OTA (India Leader)
Geography
India — 1,300+ cities, domestic & international
Data Format
JSON, CSV, REST API, Redshift
Key Deliverables
Multi-Vertical Price Feeds • Competitive Dashboard • Holiday Package Analytics • Regional Demand Reports
Data Points
6M+ data points/day
Frequency
Real-time + 4-hourly Batch
Tools & Stack
Python • Redis • Airflow • Redshift • Quicksight

Client Overview

MakeMyTrip (MMT) is India's largest and most recognized travel company, offering flights, hotels, bus tickets, holiday packages, and rail bookings to over 60 million users. In India's hyper-competitive travel market — battling Yatra, Cleartrip, EaseMyTrip, Ixigo, and integrated platforms like Paytm Travel — MMT needed multi-vertical competitive intelligence spanning every travel category. Actowiz built a unified intelligence platform processing 6M+ data points daily across all verticals.

Industry & Geography

Industry

Travel & Hospitality — India's Leading Multi-Vertical OTA

Geography

India — 1,300+ cities, 200+ international destinations, 600+ domestic air routes

Business Challenges

  • Multi-Vertical Complexity
    Competing simultaneously across flights, hotels, buses, trains, and holiday packages required separate data pipelines per vertical with unified intelligence.
  • India's Price Sensitivity
    Indian travelers compared prices across 5-10 platforms before booking — margins for price difference were razor-thin at ₹50-100 level, requiring micro-pricing intelligence.
  • Regional Market Diversity
    Travel patterns varied drastically between metros, Tier-2/3 cities, religious pilgrimage routes, and honeymoon destinations requiring deeply localized intelligence.
  • Festive Season Volatility
    Indian festival seasons (Diwali, Durga Puja, Holi, Eid) created extreme demand spikes requiring predictive capacity planning weeks in advance.

Project Objectives

  • Build unified competitive intelligence across flights, hotels, buses, and holiday packages
  • Monitor competitor pricing from Yatra, Cleartrip, EaseMyTrip, and Ixigo in real-time
  • Develop regional demand models for Tier-1, Tier-2, and Tier-3 city travel patterns
  • Create festive season demand prediction models for capacity and pricing optimization
  • Deliver holiday package benchmarking against competitors' curated offerings

Actowiz Solutions Approach

Unified Multi-Vertical Pipeline

Single intelligence platform processing flights, hotels, buses, and package data from 8+ competitor platforms simultaneously with cross-vertical correlation.

India Price Sensitivity Engine

Micro-pricing intelligence tracking ₹50-level differences across competitors with instant undercut detection, alert system, and auto-response recommendations.

Regional Intelligence Hub

Localized demand analytics covering 50+ regional markets including pilgrimage routes (Vaishno Devi, Tirupati), honeymoon destinations (Manali, Andaman), and business corridors.

Festival Demand Predictor

ML model predicting demand surges 30 days ahead for Indian festivals, school holidays, long weekends, and cricket events with city-level granularity.

Sample Data Snapshot (Illustrative)

Route/Segment MMT Price Yatra Cleartrip EaseMyTrip Price Gap
DEL → BOM (Flight) ₹4,850 ₹4,920 ₹4,780 ₹4,950 ₹70-170
Goa 3★ Hotel ₹2,200/night ₹2,350 ₹2,180 ₹2,400 ₹20-200
DEL → JAI (Bus) ₹650 ₹680 ₹670 ₹690 ₹20-40
Kerala Package (5D) ₹18,500 ₹19,200 ₹18,800 ₹19,500 ₹300-1,000
BLR → HYD (Flight) ₹3,200 ₹3,350 ₹3,180 ₹3,400 ₹20-200

Key Features

  • 6M+ daily multi-vertical data points
  • ₹50-level micro-pricing intelligence
  • Regional demand models (50+ markets)
  • Festival demand prediction (30-day)
  • Cross-vertical competitor benchmarking
  • Tier-2/3 city market expansion intel

Business Impact

  • 6M+ Daily Data Points Across Verticals
  • 16% Domestic Flight Booking Growth
  • ₹340Cr Revenue Impact (Annual)

Before vs After Actowiz

❌ Before Actowiz
  • Siloed vertical intelligence
  • Weekly competitor price checks
  • No regional demand models
  • Reactive festive season pricing
✅ After Actowiz
  • Unified multi-vertical platform
  • Real-time micro-pricing alerts
  • 50+ regional demand models
  • Predictive festival planning engine

Client Feedback

India's travel market runs on razor-thin margins and intense competition. Actowiz's multi-vertical intelligence platform gave us real-time visibility across every competitor and every category — the ₹340Cr annual revenue impact speaks for itself.

— Rajesh Magow, Co-founder & Group CEO, MakeMyTrip

Conclusion

Actowiz's unified intelligence platform processes 6M+ data points daily across all travel verticals for MakeMyTrip, driving 16% domestic flight booking growth and ₹340Cr annual revenue impact — strengthening their undisputed leadership in India's massive travel market.

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