Market · Vietnam

Web Scraping Services in Vietnam

A market where social commerce is not a side channel, and where saying what we cannot see matters more than usual.

Actowiz Solutions provides managed web scraping services to Vietnamese businesses across marketplaces, social commerce, food delivery and travel. Vietnam is distinctive because livestream and social selling are primary retail channels, not an experiment — and a meaningful share of that activity never appears as a listing price, which we state rather than gloss.

In most markets a marketplace listing feed is close to a complete picture of online retail. In Vietnam it is not, and a vendor who does not say so is selling you a partial view as a full one.

Get a free sample See market specifics

Free pilot on your own sources, returned in 24 hours. No card, no trial clock — and you keep the sample data either way.

Where we are

Actowiz Solutions operates from Albany, New York and our development hub in Ahmedabad, India. We have no local entity in this market, and we say so rather than implying a presence we do not have. Contracts are with the US or India entity, and IST working hours overlap the local business day almost entirely.

Our Data Powers

B2C Marketplace

amazon

D2C + Marketplace

NYKAA

D2C + Marketplace

Walmart

FMCG Marketplace

udaan

Food Delivery

Uber Eats

Quick Commerce

blinkit

Taxi Aggregator

Uber

E-Commerce

Tmall

Vietnam specifics

What is different about working in Vietnam

The compliance regime, the sources and the practicalities that shape how an engagement here is actually scoped.

Privacy regime: Decree 13/2023 on Personal Data Protection, with cross-border transfer requirements and impact assessment obligations
Our position: No personal data collected anywhere, which keeps us clear of the transfer questions entirely
The market feature: Social and livestream commerce as a primary channel, not a supplement
The honest limit: Live-session pricing frequently never appears as a listing. We flag it, not model it
Currency: VND, with FX stamped per observation and large integer handling in the schema
Our offices: Albany, New York and Ahmedabad, India. No local entity

Demand pattern

Most requested services in Vietnam

Ranked by how often Vietnam clients ask for them, with the market reason behind each.

Shopee data scraping →

The largest marketplace in Vietnam, with voucher layers and variant grids delivered per variant rather than per listing.
TikTok Shop data scraping →

A primary retail channel in Vietnam rather than a social experiment. Product listings, variants and shop-level seller identity, with live-only offers explicitly out of coverage.
Ecommerce data scraping →

Tiki, Lazada and local marketplaces on one schema, so cross-platform comparison is a join rather than a reconciliation project.
Food & restaurant data →

Menu, price and availability across delivery platforms at district level, where coverage in Hanoi and Ho Chi Minh City differs from secondary cities.

These are the most common starting points, not a limit. All 109 services are available in Vietnam.

Social commerce is the channel, and part of it is invisible to us

Vietnam has one of the highest rates of social and livestream commerce anywhere. Treating it as a marginal channel produces a materially wrong picture of the market.

It also creates a coverage limit we would rather state than have you discover.

Live-session prices are frequently announced, limited and time-boxed to minutes. They often never appear as a listing price at all.
Listing collection at any frequency will miss most of them. Hourly does not help when an offer runs for four minutes.
Presenting listing prices as the market's prices during a heavy live period overstates prices and understates promotional intensity.

Our TikTok Shop records carry live_offer_coverage: false permanently, and we apply the same discipline across other social surfaces. What we deliver is the listing layer, which is real and useful, named accurately.

If live pricing specifically is what you need, that is a separate scope with its own feasibility assessment, and the honest answer on most platforms is that it is not reliably obtainable.

Decree 13 and why our position does not change here

Vietnam's Decree 13/2023 is among the stricter personal data regimes in the region, with cross-border transfer requirements and impact assessment obligations that catch a lot of vendors.

It changes nothing about how we work, and that is the point.

We collect no personal data in any market. No names, contacts, profiles, reviewer identities or seller individuals. That exclusion predates Decree 13 and every comparable statute.
So the cross-border transfer question does not arise on the data we deliver, because there is no personal data in it to transfer.
The remaining questions are about your processing, which is yours to assess.

We supply a methodology document, a written per-source classification and a DPA before signature, so your counsel can assess the method rather than accept an assurance. That is the same pack in every market, unchanged, because the position was not derived from any one country's law.

One practical note on VND

Vietnamese prices are large integers and several systems mishandle them. We store VND as integers rather than floats and stamp FX per observation rather than per day, because intraday movement matters when comparing to USD or regional currencies.

The 24-hour sample — run on your sources, not ours

Before you commit to anything, we run collection against your own Vietnam sources and send you the output. If the coverage is not there, the sample shows you that too — which is the point of running it first.

Real extraction from your actual sources
Returned within 24 hours
Coverage and QA note included
You keep the data either way
No card, no trial clock
Named engineer on the call

Get my free sample Book a 20-min scoping call Reply within one business day. Reference calls available under NDA.

How we engage

Three ways to engage us

Same collection pipeline and QA underneath. The difference is who holds the schedule and how the data reaches you.

Managed service (most common)

We own the collection, the QA and the delivery. You receive clean data on a schedule and never touch a scraper.

Dedicated engineer assigned to your account
Site changes fixed by us, not reported to you
Scheduled delivery to your warehouse or S3
Named contact on Slack or email

Best fit: Teams who need the data, not the infrastructure.

API access

The same collection pipeline exposed as an authenticated REST endpoint your systems query directly.

On-demand and scheduled endpoints
Rate limits agreed to your load profile
Sandbox keys for integration testing
Versioned schema with deprecation notice

Best fit: Product and engineering teams building on live data.

One-time or project extraction

A defined pull for a specific question — market sizing, diligence, a pitch, a one-off audit.

Fixed scope agreed in writing upfront
Single delivery with full QA report
Methodology documented for your records
Converts to managed if you want continuity

Best fit: Research, strategy and diligence work with a deadline.

Pricing

Every engagement is quoted individually, because the honest answer depends on your scope: how many sources, how many records, how often, and how the data reaches you. We scope it with you, run a free pilot on your own sources, and then quote a fixed monthly figure — no per-request metering and no overage billing when volumes move. Request a quote and you will have a number after one call.

Service commitments are identical in every market

Pilot within 24 hours, production live in 5–10 business days, 99.5% on-schedule delivery measured monthly, source breakage triaged the same business day, schema validation plus sampled human QA on every run, a named engineer rather than a ticket queue, and full historical export on request with no exit fee. These are contractual and appear in the engagement document.

See the full commitment table →

FAQ

Web scraping in Vietnam: frequently asked questions

Including the questions about where we are based and how compliance is handled.

No local entity. Actowiz Solutions operates from Albany, New York and Ahmedabad, India. USD invoicing is standard and contracts are with the US or India entity.

It governs personal data, and we collect none in any market — no names, contacts, profiles, reviewer identities or seller individuals. That exclusion predates Decree 13.

Because there is no personal data in what we deliver, the cross-border transfer questions do not arise on our side. The remaining questions concern your own processing and lawful basis, and we supply the methodology document and DPA so your counsel can assess our method.

No, and this matters more in Vietnam than almost anywhere. Live-session prices are announced, limited and often valid for minutes, and they frequently never appear as a listing price at all.

Listing collection at any frequency will miss most of them. Our records carry live_offer_coverage: false so nothing downstream treats a listing price as the market price during a live window.

Less so than in most markets. Social and livestream commerce are primary channels here rather than supplements, so a marketplace-only view is genuinely partial.

We deliver the listing layer across marketplaces and social commerce surfaces, and we name what it does not cover. A vendor who does not raise this is selling a partial view as a complete one.

As integers rather than floats, because Vietnamese prices are large numbers and float handling introduces rounding that shows up as phantom price changes.

FX is stamped per observation rather than per day, since intraday movement matters when comparing against USD or regional currencies.

Shopee and Lazada for marketplace, TikTok Shop as a genuine retail channel, Tiki domestically, and the delivery platforms at district level. Coverage in Hanoi and Ho Chi Minh City differs from secondary cities enough that district is the sensible unit.

Hear It Directly from Our Clients

Watch how businesses like yours are using Actowiz data to drive growth.

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1 min

★★★★★

"Actowiz Solutions offered exceptional support with transparency and guidance throughout. Anna and Saga made the process easy for a non-technical user like me. Great service, fair pricing!"

Thomas Galido

Co-Founder / Head of Product at Upright Data Inc.

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"Actowiz delivered impeccable results for our company. Their team ensured data accuracy and on-time delivery. The competitive intelligence completely transformed our pricing strategy."

Iulen Ibanez

CEO / Datacy.es

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1:30

★★★★★

"What impressed me most was the speed — we went from requirement to production data in under 48 hours. The API integration was seamless and the support team is always responsive."

Febbin Chacko

-Fin, Small Business Owner