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Industry: FMCG (Packaged Foods & Beverages)

Region: India — 28 cities, 1,400+ pin codes

Platforms covered: Blinkit, Zepto, Swiggy Instamart, BigBasket, Amazon Fresh/Now, Flipkart Minutes, JioMart

Services used: Quick Commerce Data Scraping, Price Monitoring API, Digital Shelf Analytics

The Client

A top-10 Indian FMCG company with a large dairy and snacking portfolio sells through every major quick commerce platform. Quick commerce had grown to over 15% of the brand's e-commerce revenue, but the team was managing it with weekly manual spot checks across a handful of pin codes.

The Challenge

Quick commerce pricing in India is hyper-local. The same 1L pack could be priced differently on Blinkit in Andheri versus Gurugram, discounted on Zepto in one dark store cluster and out of stock in another — all on the same day.

The brand's e-commerce team faced four problems at once:

  1. No pin-code visibility. Platform dashboards showed aggregate numbers, not store-level reality. The team could not answer a basic question: "Where exactly are we out of stock right now?"
  2. Competitor blind spots. Competitors were running flash discounts and coupon stacks that eroded share for hours or days before anyone noticed.
  3. Search rank decay. The brand's hero SKUs were slipping in platform search results for category keywords, and there was no system to track keyword rank by pin code.
  4. Manual effort that didn't scale. Two analysts spent 20+ hours a week checking listings by hand and still covered less than 5% of relevant pin codes.

The team needed daily, structured, pin-code-level data — prices, discounts, coupons, stock status, delivery ETAs, search rankings, and ratings — for their own SKUs and their top competitors' SKUs across seven platforms.

The Solution

Actowiz Solutions deployed a managed quick commerce intelligence pipeline built on our existing Blinkit, Zepto, Instamart, and BigBasket scraping infrastructure.

1. Pin-code-level location simulation.

Our crawlers query each platform as a customer would — setting delivery locations across 1,400+ priority pin codes selected with the client, so every price, offer, and stock status reflects what a real shopper sees in that catchment.

2. SKU matching across platforms.

The client's 120 SKUs and 350 competitor SKUs were matched across all seven platforms using a combination of barcode/EAN data, title normalization, and image-based matching, producing a single master product map. New competitor launches are auto-flagged for mapping.

3. Daily structured feeds.

Every morning by 8:00 AM IST, the client receives:

  • Price, MRP, discount %, and active coupons per SKU per pin code
  • In-stock / out-of-stock status with dark-store-level granularity
  • Delivery ETA shown to the customer
  • Search rank for 40 tracked category keywords per pin code
  • Ratings and review velocity
4. Delivery & alerting.

Data is delivered via REST API in JSON into the client's Snowflake warehouse, with a parallel CSV drop to S3. Webhook alerts fire when a hero SKU goes out of stock in a priority pin code or when a competitor's price moves beyond a set threshold.

5. Dashboard layer.

We deployed our Quick Commerce Price Comparison Dashboard on top of the feed so brand managers could explore the data without writing SQL.

The Results

Within 90 days of go-live:

  • 38% reduction in out-of-stock hours on hero SKUs in priority pin codes, as the supply team began acting on same-day OOS alerts instead of weekly reports.
  • Coverage went from ~70 pin codes (manual) to 1,400+ pin codes (automated) — a 20x increase — with zero analyst hours spent on data collection.
  • Competitor promotions detected within 24 hours instead of 5–7 days, allowing the revenue team to respond with targeted offers in affected clusters only, protecting margin elsewhere.
  • Search rank on top keywords improved from #7 average to #3 average in tracked pin codes after the brand used availability and content-compliance data to fix listing gaps.
  • The analytics team redirected 40+ hours/month of manual checking into actual analysis.

"For the first time we can see our digital shelf the way our shopper sees it, pin code by pin code, every single day." — Head of E-Commerce, Client

Why It Worked

  • Location-true data. Quick commerce data is only useful if it reflects the actual dark store serving each pin code. Our location-simulation approach guarantees that.
  • Scale + freshness. Daily refresh across 7 platforms and 1,400+ pin codes is impractical manually; our distributed infrastructure makes it routine.
  • Action-ready delivery. JSON APIs, warehouse integration, and threshold alerts meant insights reached the people who could act on them — the same day.

FAQs

Which quick commerce platforms can Actowiz cover?

Blinkit, Zepto, Swiggy Instamart, BigBasket (BB Now), Amazon Fresh/Now, Flipkart Minutes, JioMart, and Dunzo, with new platforms added on request.

How granular is the location data?

Down to individual pin codes / dark store catchments. Clients choose the pin-code universe; we routinely operate 1,000+ locations per client.

How fresh is the data?

Standard cadence is daily; intraday refresh (every 2–6 hours) is available for hero SKUs and high-velocity categories.

What delivery formats are supported?

REST API (JSON), CSV/Excel, direct warehouse delivery (Snowflake, BigQuery, S3), and webhook alerts.

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