How FMCG and QSR brands measure visibility, price, offers and availability on Swiggy, Zomato, Talabat and Deliveroo.
Food delivery apps are no longer only a restaurant channel. Swiggy, Zomato, Talabat and Deliveroo now sell packaged groceries, beverages and convenience items next to restaurant menus, and they sell sponsored positions to brands. That makes them a digital shelf for two kinds of brands: packaged FMCG and beverage brands listed in their grocery and quick commerce arms, and QSR chains whose outlets compete for the same screen.
Food delivery digital shelf for brands means tracking, outlet by outlet and pincode by pincode, how a brand appears on these apps: whether it is listed and available, what price and offer the shopper sees, where it ranks in search and categories, and how its rating compares with rivals. It is measured from public listing data, not from order or POS systems.
This report sets out the scale of the channel using published figures, a framework of signals brands can track, and the tables we use to benchmark brands. Where Actowiz tracked values are needed, the tables show placeholders that will be filled from our datasets before publication.
The platforms in this report have grown well beyond restaurant ordering. In India, Eternal (Zomato and Blinkit) and Swiggy (food delivery and Instamart) each report both food delivery and quick commerce numbers, and on Eternal's side quick commerce order value has now passed food delivery. In the Gulf, talabat reported that grocery and retail made up about a third of its gross merchandise value in the last quarter of 2025. In the UK and Europe, Deliveroo opened its platform to FMCG brand advertising in 2022 and was acquired by DoorDash in 2025.
For a brand, this means the same app that shows a QSR burger combo also shows a cold drink, a snack and an ice cream from rival brands, often with an offer badge. Visibility, price and availability on these screens now influence a growing share of impulse and convenience purchases.
| Platform | Metric (as reported) | Value | Period | Source |
|---|---|---|---|---|
| Zomato (Eternal) | Food delivery NOV | ₹10,769 crore (+20.1% YoY) | Q1 FY27 | INDmoney, Aug 2026 |
| Blinkit (Eternal) | Quick commerce NOV | ₹17,132 crore (+86.2% YoY) | Q1 FY27 | INDmoney, Aug 2026 |
| Swiggy | Food delivery GOV | ₹9,490 crore (+17.4% YoY) | Q1 FY27 | INDmoney, Aug 2026 |
| Swiggy Instamart | Quick commerce NOV | ₹5,817 crore (+38.9% YoY) | Q1 FY27 | INDmoney, Aug 2026 |
| talabat | Grocery & retail GMV | US$788 million (+45% YoY), 32% of GMV | Q4 2025 | TradeArabia, Feb 2026 |
| talabat | Total GMV growth | +28% (constant currency), 8 markets | FY2025 | TradeArabia, Feb 2026 |
| Deliveroo | Gross transaction value | £7.1 billion (+8% YoY), 9 countries | 2024 | tech.eu, May 2025 |
Note: Eternal reports net order value (NOV) and Swiggy reports gross order value (GOV) for food delivery, so the India figures are directional rather than like-for-like (INDmoney). Brand-level share figures for these platforms: No Data.
Brands need a consistent structure before they can compare platforms. We group the delivery-app shelf into four zones, each with its own data signals. Packaged brands care most about the grocery and quick commerce zones; QSR chains care most about restaurant listings, menus and offers.
The key is a common product and outlet key. A 500 ml beverage must be matched across Instamart, Blinkit, talabat mart and grocery partners on Deliveroo, and a QSR outlet must be matched across Swiggy and Zomato listings in the same locality. Without matching, price and availability comparisons break. The matching layer is described in our menu and pricing extraction for food delivery service.
| Shelf zone | Who it matters to | Data signals collected |
|---|---|---|
| Grocery / quick commerce arm (Instamart, Blinkit, talabat mart, grocery partners on Deliveroo) | FMCG, beverage, snack, dairy, ice-cream brands | Listing status, in-stock flag, selling price, MRP / was-price, offer text, pack size, category rank, rating |
| Restaurant listings | QSR and casual-dining chains | Outlet listed / open, delivery time shown, rating and rating count, cuisine tags, distance served |
| Menus | QSR chains, beverage partners in combos | Item price, combo price, add-ons, item availability, menu position, beverage brand inside combos |
| Offers & promotions | Both | Platform offers, outlet offers, bank / wallet offers, free-delivery flags, badge text |
Raw listings become useful when they are turned into a small set of brand KPIs that sales, e-commerce and marketing teams share. We recommend six. Each is calculated by city and locality (pincode in India, area in the UAE, postcode district in the UK) so that teams can act on specific gaps rather than national averages.
These KPIs work for both brand types. A snack brand reads availability and share of search in the grocery arm; a QSR chain reads outlet availability during peak hours, menu price index against rivals and offer frequency.
| KPI | Definition | Brand benchmark (2026) |
|---|---|---|
| Availability % | Share of tracked SKUs or outlets in stock / open at crawl time | No Data |
| Listing coverage % | Share of target SKUs or outlets listed in each locality | No Data |
| Price index | Brand price vs category or rival average (100 = parity) | No Data |
| Offer intensity | Share of crawls where the SKU or outlet carries an offer badge | No Data |
| Share of search | Share of top-10 results for a keyword held by the brand (organic + sponsored) | No Data |
| Rating gap | Brand rating minus category average, with rating count | No Data |
Price on delivery apps is rarely one number. The shopper sees a selling price, sometimes an MRP or was-price, an outlet or platform offer, a bank offer and delivery or platform fees. For QSR chains, the menu price on a delivery app can differ from the dine-in menu, and combos often bundle a beverage brand. Our earlier Swiggy vs Zomato city-wise menu price and delivery fee analysis showed how much these layers can vary by city.
Availability also needs time. A snack SKU can be in stock at 9 am and out at 8 pm; a QSR outlet can be open on one app and paused on another during the dinner peak. Brands therefore benefit from fixed crawl slots – for example morning, lunch and dinner – rather than one daily snapshot.
| Signal | India (Swiggy, Zomato, Instamart, Blinkit) | UAE (talabat, talabat mart) | UK (Deliveroo) |
|---|---|---|---|
| Median brand price index | No Data | No Data | No Data |
| Share of SKUs with an offer | No Data | No Data | No Data |
| Availability at dinner peak | No Data | No Data | No Data |
| Menu price gap vs dine-in (QSR) | No Data | No Data | No Data |
On a small mobile screen, the first few results in a search or category carry most of the attention. Platforms know this and sell those positions. Deliveroo, for example, announced in June 2022 that consumer FMCG brands could advertise through a new media platform with sponsored listings, in-app offers and placements, with ad technology from Criteo (Deliveroo newsroom). Sponsored placements are now a common feature of large delivery apps.
For brands, this makes share of search a core KPI. It should be measured on a fixed keyword list ('cold drink', 'ice cream', 'chips', 'burger', 'pizza'), in fixed localities and time slots, and split into organic and sponsored positions so that media spend and organic visibility can be judged separately.
| Visibility signal | What to measure | Why it matters |
|---|---|---|
| Keyword rank | Position of the brand's first SKU or outlet for each keyword | Shows organic discoverability |
| Sponsored share | Share of sponsored slots held by brand vs rivals | Shows competitor media pressure |
| Category shelf rank | Position within category listings (e.g. Beverages) | Drives browse-led purchases |
| Banner / collection presence | Brand presence in home-screen collections and festive stores | Indicates trade-marketing reach |
| Combo inclusion (QSR) | Which beverage or dessert brands appear inside QSR combos | Shows partnership reach on menus |
The competitive side of this visibility layer — how platforms and rival brands occupy sponsored and organic slots over time — is covered in our future of food delivery intelligence analysis.
India's listed QSR operators have pointed to delivery as a key growth driver. In coverage of first-half FY26 results, Storyboard18 reported that Jubilant FoodWorks' like-for-like growth was driven mainly by the delivery channel, that Devyani's CFO described strong traction in delivery, and that Westlife aims to double McDelivery sales within two years. When delivery becomes a larger share of sales, a chain's position on aggregator apps matters as much as its high-street location.
QSR teams typically benchmark four things against direct rivals in each locality: whether the outlet is visible and open, the menu price of comparable items, offer frequency and depth, and rating with rating count. Done weekly, this shows where a rival is buying visibility or discounting, and which outlets lose orders to paused listings.
| QSR benchmark | Brand | Rival average | Gap |
|---|---|---|---|
| Outlets open at dinner peak | No Data | No Data | No Data |
| Comparable item price (e.g. medium pizza, burger meal) | No Data | No Data | No Data |
| Outlets with an active offer | No Data | No Data | No Data |
| Average rating (rating count) | No Data | No Data | No Data |
The menu-side extraction that feeds these benchmarks is described in our restaurant menu data scraping service, and the quick-commerce-arm equivalent in Blinkit, Zepto and Instamart monitoring.
Food and grocery delivery apps have become a shelf where brands win or lose impulse purchases. The platforms' own results show the grocery and quick commerce side growing faster than restaurant delivery in India and taking a larger share of GMV in the Gulf, while sponsored placements make visibility a paid as well as an earned asset.
Brands that track a small set of KPIs – availability, listing coverage, price index, offers, share of search and ratings – by locality and time slot can fix gaps quickly and see where rivals are investing. Download the full report or talk to our team to benchmark your brand on Swiggy, Zomato, Talabat and Deliveroo.
It is the measurement of how a brand's products or outlets appear on delivery apps – listing, availability, price, offers, search rank and ratings – using public data collected by locality and time.
Packaged FMCG, beverage, snack, dairy and ice-cream brands sold through the apps' grocery arms, and QSR or casual-dining chains whose outlets compete on restaurant listings.
Swiggy and Instamart, Zomato and Blinkit in India, talabat and talabat mart in the UAE and GCC, and Deliveroo in the UK.
Weekly is enough for price and rating trends; availability and offers are best tracked daily at fixed slots such as lunch and dinner peaks.
No. We work only with publicly visible listing and menu data. We do not offer order, POS or account integrations with delivery platforms.
The benchmark tables will be updated with Actowiz tracked data before publication and refreshed after major sale periods.
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How FMCG and QSR brands measure visibility, price, offers and availability on Swiggy, Zomato, Talabat and Deliveroo.
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